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FAQ

Frequently Asked Questions

Yes! An email will be sent to you when the order ships!
 
Enter your coupon code inside your shopping cart! Coupon code section lies between your listed items and checkout! You can also enter your coupon code during checkout when entering your payment information! (Please note that you must hit apply coupon before adding payment)
 
We can only process cancellations for items that have not gone into production. Please email us at with your order details we will cancel your order and provide a full refund. We cannot cancel orders once the printing process has begun.
 
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
 
Yes, We currently do offer expedited shipping. You can select the shipping method when check out.
 
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some days before your refund is officially posted. After that, contact your bank. There is often some processing time before a refund is showed on your balance. If you’ve done all of this and you still have not received your refund yet, please contact us.
 
We take efforts at fraud, scamming, phishing, and spoofing seriously. Please get in touch with our customer support team if you receive any correspondence that you suspect may not be from our store. We will cancel your order immediately!
 
An email will be sent to you when the order ships with the tracking order page so you can fill in the order details to track your order!
 
Email us regarding all changes to an order before it is processed by our team
 
Because our business model is Made To Order, so we can not accept to return the product. Please see our Return Policy. If you have some issues as below, we will send you a free replacement order or the full refund if you need: – The product is flawed. – The print quality is poor. – The product you received is different from the product originally represented on our site. Please email us at [email protected] with a photo of the product you received along with detailed shots you wish to include. We will use this information to look into a replacement and prevent future errors. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.